TIME OF DELIVERY:We do our best to ship out the item within 24 hours, but c2csafety is not responsible for service transit times. This information is provided by the carrier and excludes weekends and holidays.
Domestic First Class mail takes approximately 7-14 business days. Do not use if in a hurry.
Domestic Priority mail takes approximately 3-7 business days
International First Class mail packages takes approximately 21-51 business days.
International Priority mail takes approximately 14 business days.
International Express Mail takes approximately 5 business days.
FDX/UPS ships as listed.
Due to problems with extreme delayed mail and mail theft we do no longer accept orders to Russia, Ukraine, Poland, Croatia, Serbia and Italy. We can arrange INSURED EXPRESS mail upon request.
COMBINED SHIPPING:
To calculate your freight please try the shipping calculator on each page. If buying multiple items from multiple auctionsplease ask for combined invoice before paying. If items can ship together in same package we will send you a new invoice with adjusted freight. Not all items are eligible for combined shipping. Length plus Girth cannot exceed 79 inches for international and 108 inches for domestic packages. Multiple purchases will only be eligible for combined shipping & handling rates if all items are paid for in a single transaction. If you pay for the items separately, they will be pulled, packed and shipped separately, and no S&H discounts will apply.
Yes we can ship with USPS to APO, FPO, Hawaii, Puerto Rico and Guam.
Please ask for this option to be added after you buy, but before you pay. We will send you a new invoice.
MUST READ: Signature release.
If Fedex or UPS leaves your package at your door we are NOT responsible for any theft. We will file a claim for you, but if it is denied there is nothing we can do. For an additional charge of $2.25 we can add signature release. You have to ask for and pay for this option. It is NOT added automatically because most customers want the package to be dropped at the door if they are not home.
TRACKING
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We confirm orders and post tracking on Ebay within 24-48 hours of shipping. IF YOUR PACKAGE SHIPS WITH USPS, THERE IS NO TRACKING AVAILABLE. We print the label electronically and generally you will see a message regarding the date the label shipped until the item is delivered to your door and scanned by your carrier.
WARRANTIES:
We guarantee all of our items to work and be free from manufacturer's defects. Defective items may be returned within 7 days of receipt for a replacement or full refund free of charge. After 7 days, buyer is responsible for return shipping costs. At which time a replacement will be sent at our cost or a refund of the purchase price will be given.
Non-defective items may be returned in original condition within 7 days of receipt for a refund of the purchase price of the item(s) less shipping. Buyer is responsible for return shipping costs.
Some manufacturers require that you send the item directly back to them for warranty claim that includes Pelican and Streamlight. Please inquire if needed.
INTERNATIONAL CUSTOMERS MUST READ:
Please do not ask us to alter or write a lower amount on the customs form. That is against the law.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. Please note that in some countries these charges can be anywhere between 10 – 60 % of the price of the goods + shipping that you've purchased. If in doubt pls contact your local government before ordering.
100% Satisfaction Guarantee
Please
....Do not leave negative feedback OR DSR rating below 5. Any bad feedback or DSR rating below 5 sincerely undercuts our ability to provide these absolutely incredible deals. We want all of our customers to be happy with their purchase and shopping experience with us. If for any reason you are not satisfied with you purchase, please contact us so we can make it right. If you need to contact us please use the Ebay message system as it is more dependable than regular email. Regular emails are often being blocked by your email provider or ends up in your spam filter
ALL ITEMS ARE BRAND NEW IN MFG PACKAGING AND CURRENT STOCK.
CUSTOMER SERVICE MONDAY-FRIDAY 8.00-5.00 (Pacific Standard Time)
C2CSAFETY - 866-910-0906
Rev-FEB10
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